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I.International to International Transfer:
Arrival at the airport → Proceed to the International-to-International Transfer Hall → Customs Inspection → Complete transfer procedures and 24-hour transit passenger information collection → Security Screening → Boarding
Notes:
1. This service is available only for transfer routes designated by airlines.
2. In December 2023, China expanded its visa-free transit policy to allow eligible travelers to stay for up to 240 hours (10 days).
Notes:
1. This service is available only for transfer routes designated by airlines.
2. In December 2023, China expanded its visa-free transit policy to allow eligible travelers to stay for up to 240 hours (10 days).
II.International to Domestic Transfer:
Arrival at the airport → Customs Inspection → Immigration Inspection → Proceed to the International-to-Domestic Transfer Hall → Complete transfer procedures → Customs Inspection → Security Screening → Boarding
Notes:
1. Passengers departing from gates in Terminal 3 must use the inter-terminal passage to reach the boarding area.
2. This service is available only for transfer routes designated by airlines.
Notes:
1. Passengers departing from gates in Terminal 3 must use the inter-terminal passage to reach the boarding area.
2. This service is available only for transfer routes designated by airlines.
III.Domestic to International Transfer:
Arrival at the airport → Complete transfer procedures → Customs Inspection → Immigration Inspection → Boarding
Notes:
1. This service is available only for transfer routes designated by airlines.
2. Transfer procedures begin 2 hours before the scheduled departure time of the connecting flight. Passengers are advised to allow sufficient time and proceed to the boarding area in due course.
Notes:
1. This service is available only for transfer routes designated by airlines.
2. Transfer procedures begin 2 hours before the scheduled departure time of the connecting flight. Passengers are advised to allow sufficient time and proceed to the boarding area in due course.
IV.Domestic to Domestic Transfer:
1.Passengers arriving at Terminal 3: Proceed to the transfer counter on the Terminal 3 Arrivals Level to complete transfer procedures.
Same-Terminal Transfer (flights operated by airlines other than Air China (CA), China Southern Airlines (CZ), and Sichuan Airlines (3U)): Proceed through the transfer passage to the Departures Level for boarding.
Inter-Terminal Transfer (flights operated by Air China (CA), China Southern Airlines (CZ), and Sichuan Airlines (3U)): Proceed via the Inter-Terminal Passage to Terminal 4 for boarding.
2.Passengers arriving at Terminal 4: Proceed to the transfer counter in Terminal 4 to complete transfer procedures.
Same-Terminal Transfer (flights operated by Air China (CA), China Southern Airlines (CZ), and Sichuan Airlines (3U)): Proceed to the designated waiting area according to the flight gate information and wait for boarding.
Inter-Terminal Transfer (flights operated by airlines other than Air China (CA), China Southern Airlines (CZ), and Sichuan Airlines (3U)): Proceed via the Inter-Terminal Passage to the Terminal 3 Departures Level for boarding.
Note: This transfer procedure is currently unavailable for Spring Airlines (9C) and 9 Air (AQ).
3.Domestic-to-Domestic Transfer Service Hours and Contact Numbers
After the transfer counter closes, passengers requiring onward connections should proceed to a check-in counter at least 2 hours in advance to complete the necessary procedures.
Same-Terminal Transfer (flights operated by airlines other than Air China (CA), China Southern Airlines (CZ), and Sichuan Airlines (3U)): Proceed through the transfer passage to the Departures Level for boarding.
Inter-Terminal Transfer (flights operated by Air China (CA), China Southern Airlines (CZ), and Sichuan Airlines (3U)): Proceed via the Inter-Terminal Passage to Terminal 4 for boarding.
2.Passengers arriving at Terminal 4: Proceed to the transfer counter in Terminal 4 to complete transfer procedures.
Same-Terminal Transfer (flights operated by Air China (CA), China Southern Airlines (CZ), and Sichuan Airlines (3U)): Proceed to the designated waiting area according to the flight gate information and wait for boarding.
Inter-Terminal Transfer (flights operated by airlines other than Air China (CA), China Southern Airlines (CZ), and Sichuan Airlines (3U)): Proceed via the Inter-Terminal Passage to the Terminal 3 Departures Level for boarding.
Note: This transfer procedure is currently unavailable for Spring Airlines (9C) and 9 Air (AQ).
Terminal 3 Arrivals Level
Terminal 3 Departures Level
Terminal 4 Mixed-Flow Level
| Transfer Counter Service Hours | 08:00-22:30 |
| The following airlines have separate service hours: | |
| Air China Counter Service Hours | 08:00-22:30 |
| Xiamen Air Counter Service Hours | 08:30-21:30 |
| Loong Air Counter Service Hours | 08:00-22:30 |
| Information Hotline | |
| Air China Customer Service Hotline | 95583 |
| Xiamen Air Customer Service Hotline | 95557 |
| Loong Air Customer Service Hotline | 956199 |
| Airport Ground Handling Agent Service Phone (for airlines other than those listed above) | 0571-96299 |
V.MCT Time (Effective 1 December 2025)
| Transfer Type | MCT (minutes) | |
|---|---|---|
| Domestic to Domestic Transfer | Same Terminal | 60 |
| Different Terminals | 90 | |
| International to Domestic Transfer | Same Terminal | 120 |
| Different Terminals | 150 | |
| Domestic to International Transfer | Same Terminal | 80 |
| Different Terminals | 120 | |
| International to International Transfer | Same Terminal | 90 |
Note: MCT stands for Minimum Connection Time.